SHIPPING & RETURNS

This shipping & returns policy is valid for consumers shopping at www.carmientea.com and who are based in the United States of America.

Shipping

• Our products are only shipped to addresses in the United States of America
• Shipping fees are included in the purchase price
• All products purchased on this site is picked, packed and shipped by Amazon
• Standard Amazon delivery of 3 - 5 business days applies

Returns

Due to the nature of the product, NO returns are accepted. For any quality issues, send a photo of the product, the Packed Date (PD) on the bottom of the pack and order information to quality@carmientea.co.za and our team will evaluate and be in touch for a possible replacement.