FAQ

What are your delivery lead times?

Our orders are fulfilled by Amazon.com. When shipping within the contiguous U.S., your order will arrive within these delivery estimates based on your location and selected shipping speed.

Standard Amazon delivery of 3 - 5 business days applies

WHAT ARE YOUR SHIPPING FEES?

Our orders are fulfilled by Amazon.com, shipping fees are included in the purchase price.

DO YOU ACCEPT RETURNS?

Due to the nature of this product, it cannot be returned.

HOW DO I PREPARE ROOIBOS TEA?

Rooibos tea can be enjoyed hot or cold.

For hot tea, use 1 teabag for every 250ml boiling water using a cup, or teapot. Steep 5-10 min or to taste. Enjoy with or without milk, honey/sugar or slice of lemon. Best enjoyed at 60° C. Important notice: Take care while working with boiling water.

For an iced tea, use 1 teabag for every 250ml boiling water. Steep 10 min or more. For a stronger infusion steep overnight and/or add extra teabags. Remove teabags and chill. Serve with ice.

For a cold brew, use 2 teabags for every 250ml cold water using a jug, water bottle or travel cup. Steep for 10 min. Leave teabags in. Refrigerate and use within 24 hours.

Add honey or fruit juice if a sweeter tea is preferred. Garnish with mint and/or a slice of fresh lemon.

IS ROOIBOS TEA SAFE TO DRINK DURING PREGNANCY?

While Rooibos is generally thought of as a good alternative to caffeinated teas during pregnancy, we do suggest speaking to your GP or midwife if you have any concerns about drinking teas or herbal infusions during pregnancy and while breastfeeding.

From what age can babies and children drink rooibos tea?

Rooibos is suitable for babies from 6 months and older.

DOES ROOIBOS TEA CONTAIN CAFFEINE?

Rooibos tea is naturally caffeine-free because the plant itself contains no caffeine. Read more about the health benefits of rooibos tea here.

CAN ROOIBOS TEA AID GOOD SLEEP?

As a naturally caffeine-free tea, Rooibos tea is a great drink to have before bedtime.

I want to lose weight, which teas would you recommend?

Our Teatox combo is a great start, in addition to regular exercise and healthy eating. The Energise tea has Hoodia in the blend which curbs appetite and the Cleanse tea contains Senna which is a mild laxative. Your body will determine how many cups you need to get your system going. Start with a cup or two in the evening and increase as required.

I struggle with constipation, which teas would you recommend?

Our Teatox combo is a great start. The Energise tea has Hoodia in the blend which curbs appetite and the Cleanse tea contains Senna which is a mild laxative. Your body will determine how many cups you need to get your system going. Start with a cup or two in the evening and increase as required.

Can I use the Cleanse Tea if I'm on thyroid medication?

Please check with your medical doctor as each case is unique, however, we have not had any comebacks.

Do you supply honey ginger tea?

Our Carmién Restore contains ginger, which you can increase by simply adding some fresh ginger and enjoy with honey. Restore is part of our Wellness combo pack.